We admit it. We do a fair amount of returning merchandise we changed our minds about keeping. But we work within the return policies and deadlines, and always have our receipt ready.
Lately, probably due to the economy, we have seen more people returning things when we are shopping. From the looks of some things, we guess people looked around the house for things that they might be able to cash in to stretch their resources.
We have waited in line while a woman looked through a half inch thick pile of receipts in her wallet for the one she needed. We have waited while a cashier explains to customers, that without a receipt, they only receive credit if the item is still sold in stores, and at the lowest price within a specified period.
We have waited while a cashier explains that without a receipt, and/or without a box or packaging, the store can’t take back an item.
And we have heard customers rant that they never even opened the box, that its sat in their car for six months, so why shouldn’t they get some credit? Would you want to buy a printer, or electronic device that had been in a car in this hot weather for days on end?
By and large businesses around here are great about giving credit, or refunds for returns, even the grocery stores. Receipts, prompt returns, and packaging make for smooth sailing and happier people behind you in line.